FAQ

Frequently Asked Questions – Krown Kloth

Find quick answers about shopping, shipping, and caring for your Krown Kloth pieces.

Orders & Products

Q: How do I place an order?
A: Browse our collections, add items to your cart, and complete checkout with your preferred payment method.

Q: Do you restock sold-out items?
A: Some popular styles are restocked; others are limited editions. Join our newsletter to stay updated.

Shipping & Delivery

Q: Where do you ship?
A: We ship across Pakistan and internationally via trusted courier partners.

Q: How long does delivery take?
A: Pakistan orders arrive in 2–5 business days. International delivery takes 5–12 business days.

Returns & Exchanges

Q: What is your return policy?
A: Items can be returned within 7 days if unworn, unwashed, and with tags intact. See our Returns & Refunds page for details.

Q: Can I exchange an item for a different size?
A: Yes! Contact our support team within 7 days of delivery to arrange an exchange.

Payments

Q: What payment methods do you accept?
A: We accept credit/debit cards, bank transfer, and cash on delivery (Pakistan only).

Product Care

Q: How should I care for my Krown Kloth shirts?
A: We recommend gentle machine wash or hand wash in cold water. Refer to our Care Guide for full instructions.

Support

Q: How do I contact customer service?
A: Email contact@krownkloth.com or WhatsApp +92 309 955 3333 — we’ll be happy to assist.