We want you to feel confident and satisfied with every purchase from Krown Kloth. However, if something doesn’t fit or meet your expectations, we’re here to help.
14-Day Return Guarantee
You can return or exchange any product within 14 days of receiving your order.
Eligibility for Returns
To be eligible for a return, your item must:
- Be unused, unwashed, and in the same condition as when you received it
- Include the original packaging and tags
- Have a receipt or proof of purchase
Unfortunately, we cannot accept returns for:
- Items returned after 14 days
- Products that have been worn, altered, or damaged by the customer
- Sale or clearance items (unless faulty)
Exchanges
Need a different size or color? We offer free exchanges within the 14-day window. Simply contact our support team, and we’ll guide you through the process.
Refunds
Once we receive and inspect your return, we’ll notify you via email. If approved, your refund will be processed to your original payment method within 5–7 business days.
Return Shipping
Customers are responsible for return shipping costs unless:
- The item was defective
- You received the wrong product
For tracked returns, we recommend using a reliable courier and keeping your receipt.
Need Help
If you have any questions or need help with your return, contact us at:
📧 krownkloth@gmail.com
📞 +44 77 69 1797 24 – +92 30 99 55 3333